Here are some commonly asked questions about Cancellation Policies, Shipping,  Ashiatsu Massage and The Barefoot Masters® Training Courses.

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Why Choose Barefoot Masters?

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How to Get Started with Training

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Account & Course Questions

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Who Are
These Classes
For?
Is there a weight height or weight limit?
As long as the table can safely hold you and the client, then there is no height or weight limit. The bars are mostly for balance. Advanced work requires more strength to perform but again, if you are strong enough this is not an issue. (If being off the ground is a problem for you then you may opt for learning the Ashiatsu Floor where it is offered.)
Do I need tremendous upper body strength?
No, not unless you plan to take advanced work.
Do I need to be a Licensed Massage Therapist to learn this?
No, not all states have licensure. For further info call: 239-352-8200
What if I don’t see a class in my area and can’t travel?
We have online and home study courses that come with certification. Or if you have at minimum of 6 people to commit then I will come to you. 1/2 the class fees will need to be paid before instructors airfare is reserved. Then the rest before the instructor boards plane.
Why Choose
Barefoot
Masters?
What is the difference between this course and the other companies?
The materials from our program were developed to increase the learning outcome and practice of each modality. Courses are available in a live course, online or in a home study format. One of the major differences is you receive all the educational materials for class in advance. We believe in preparation. Barefoot Masters® has been teaching continuing education for over 15 years. Approved by NCBTMB, ABMP, AMTA, Florida, Lousiana, Tennesse, New York and most states that accept NCBTMB. Contact us to make sure your state is included. 239-352-8200. Massage has been around long before we were born. Most modalities are derivatives from other cultures. Comparatively, we make no claim to be “The Originals” as that would be arrogant. However, we will say our programs have been developed to allow all therapists to learn, and participate, regardless of height, weight, or other restrictions. Our program is not centered around the founder. Nor do we speak ill of others who teach similar modalities. Basic Ashiatsu is basic, no matter who it’s learned from. Our Bamboo course differs in our tools and it is taught for deep tissue work, but can be done as light as a Swedish.
What will I learn and how is certification awarded?
All online courses and home studies need to take Test and fill out an evaluation form. With the acceptation of New York who needs to fill out a log sheet as well.
For Ashiatsu Bar or Ashiatsu Floor: These courses include both the anterior and posterior routine. Certification is awarded during the 2-day class. For Bamboossage® Table Massage: One day course includes anterior/posterior and certification is awarded in class. Bamboo2Go® Chair Massage: One day course includes anterior/posterior and certification is awarded in class. Fijian: One day course includes anterior/posterior and certification is awarded in class. Stones2Go®: One day course includes anterior/posterior and certification is awarded in class.
Will I be certified after I take the course? Or do I have to come back after I practice so many hours?
At this time the 2 day course requires a practical test on last day which is done on an instructor. Upon passing, you will be certified. Unless you are unsafe or unable to perform in class due to pregnancy or other reason,then you will be awarded your Contact Hours.
What is the difference between Ashiatsu Bar Therapy, Ashiatsu Floor and Fijian Massage?
Ashiatsu bar therapy is done on a table with bars suspended from the ceiling for balance or a set of portable bar system. The client is undressed and lotion is used. This compression work with effleurage. The feet feel like hands and most clients can’t tell the difference. There is always one foot on the table. (Except for advanced work). Ashiatsu Floor is the same except without the bars. Stools or Floor Bars are used and the client lies on the floor on a mat with pillows and a face cradle. Fijian is a barefoot technique more likened to neuromuscular massage work using the feet to apply detailed movements. The client is fully dressed and lies on a mat or pillows on the floor. The therapist can either apply the technique standing or sitting on a stool.
What makes your stone class different from others?
This stone class eliminates time-consuming preparation and clean up. It can also be taken out on house calls.
Who recognizes these courses?
It is recognized by any state that accepts National NCBTMB CE’s, the State of Florida and Louisiana.
How to
Get
Started
Do you accept credit cards for payment?

Visa, MasterCard, Amex, and Discover.

Will you cover installation of bars in class?
Yes, the schematics and installation instructions are in the Ashiatsu Bar Therapy digital manual which you receive once the hold fee has been purchased. Time devoted to this subject is included in class tuition.
Do you sell portable bars and can they be used in my office with my existing table?
Portable bars schematics are available, so you can make your own. We do not sell the over head bars, but you can purchase the Floor Bars. Check the website.
Will you teach us how to market this modality?
Absolutely! Marketing is explained in class and cover in your manual on how to introduce it to clients. How to advertise. What to charge.
Have you ever failed anyone?
It has not happened as of yet.
What is the Cancellation Policy for Classes?

Half the class fee is required to hold a spot. If a student cancels 45 days before class, then the fee can be applied to another class of the same instructor. There is a $75. change fee to switch to another date or fee can be applied to an online course. If canceled before the 45 days we will refund all but the credit card processing fees and a $2. admin fee.

Classes in Naples are not canceled. Even if there is only one student. The class is taught as a private. You are free to make flight arrangements as a cancellation is highly unlikely. However in the event of an unforeseen circumstance of the instructor, then all class fees will be refunded. If there is a hurricane then the class will be rescheduled and refunds will be discussed if necessary. If the instructor is traveling to a class, check with the instructor before reserving a flight, to make sure there is no possibility of cancellation. The Barefoot Masters®, Inc. is not responsible or liable for flight reimbursements or hotels.

What is the Cancellation Policy for Online Classes?

We do not give refunds for Online Classes. If the purchaser purchased in error and has not opened any course elements, we will refund money minus the credit card processing fees and a $2. admin fee, if contacted within 24 hrs. If contacted after 24 hrs, you will receive a credit for another class.

Learning Disabilities

Learning Disabilities: All learning disabilities, not to be confused with a learning style, require prior notification via email in advance of purchase with a response from us before purchase to be eligible for a refund.  No refund will be awarded if we did not receive advance notice of a condition or disability. Learning styles are not a disability, but a preferance and we do not give refunds for them. We are up front with what materials we offer and provide for home studies and online courses. 

What is The Barefoot Masters® Shipping and Return policy for all services and products?

Our Bamboossage® tool sets can take two weeks for shipping.  All domestic shipments are sent via USPS or UPS and shipping is free in the USA, unless otherwise stipulated.

International Shipping: We no longer ship internationally. Refunds for international shipment will be minus credit cards fees and a $2. administration fee. 

All payments are final, no returns are accepted.  Our no-refund policy is for all orders and services through our website, over the phone, mail, other means of payment, or via invoices for classes, digital or consulting services which would include online classes, consulting, and or products, along with anything else we offer. 

If purchased in error, you have 24 hrs to notify us, a refund, minus credit card processing fee will not e refunded along will be a $2. administration fee. If notified after 24 hrs, then you only receive a store credit.  

Check payment for services or products of any kind offered by The Barefoot Masters® (services, any classes, digital products, products shipped or not shipped or consulting services,etc..), will not be processed until check(s) have cleared. In addition, The Barefoot Masters® is not responsible for any refunds for courses or products offered by other instructors other than Michelle Mace, unless payment was processed through The Barefoot Masters® website. If not, please check with their refund policies. 

 

 

Will I have to sign a contract to take our courses?
No. If you are being asked to sign a contract, then you need a lawyer. If you need a lawyer to take a class, you should first take a class on how to run! We do have a license agreement if you decide to become an instructor and use our materials.
Account
Related
Questions
How do I find my courses?
During the checkout process, you created a password. Visit the login page and enter your email address and password. Then scroll down the page to your enrolled courses section. If you’re seeing a login form on the page, you’re not logged in yet.
What if I forget my password?
It happens to all of us! Under the login form, click “forgot password” and enter the same email address you provided during the checkout process. If you haven’t received the link to reset your password in 10 minutes, be sure to check your spam folder first, then email us.
Where do I find my certificate?
Great question, after completing the entire course (including the evaluation), go back to your account and expand the course. You’ll see a blue ribbon, click to open your certificate in a new window.

What if I can't access the video or online ebook?
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